FAQ

Shipping

When will my order ship?
Orders are processed within 2–4 business days. You’ll receive tracking information once your order has shipped.

Where do you ship?
We currently ship within the United States. More destinations coming soon.


Returns

Do you accept returns?
We accept returns within 15 days of delivery.

Items must be unworn and returned in their original condition.

How do I start a return?
To initiate a return, contact
heather@theapresedit.com


Product

How do your hats fit?
Our hats are designed with an adjustable fit to suit a range of sizes comfortably.

Will you be releasing more products?
Yes. We’re continuously expanding the collection with new pieces, including apparel and accessories.


Orders

Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Reach out as soon as possible.


Contact

Still have a question?
Reach out at
heather@theapresedit.com